Managing a Postponed or Cancelled Event: A Seven-Step Framework

During my 32 years in the mass participation industry, I have been involved with numerous event postponements and cancellations with many more close calls. It is often challenging and each time there are key learnings that can be applied to future events. As with success in all aspe [...]

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Permit Denied

Approval to stage an event is one of the key assets of any rights holder/event owner and the refusal of a permit creates significant risks for multiple parties including not only the rights holder but also sponsors and of course participants. From discussions with many event organis [...]

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What the Participants Told Us

One key to success in any business is the ability to listen to your customers. Listening to participants was one of the central themes in an interesting article by Diccon Loy titled 'Participation Innovation' that I shared last week. A great example of listening to participants and [...]

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Opportunities for Mass Participation to Look over the Fence

There is no doubt that the pace of consolidation in the mass participation industry is gathering momentum as large global players from both within and outside the sector make investments and acquisitions. In August 2015 the world's largest private property developer, Wanda Group fro [...]

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